Q: What does the web site migration service entail? Will my web site be secure?
A: The web site migration service offered by EsxDomains is entirely free of charge and consists of transferring all your website files, databases and emails from your present web hosting provider to your new web hosting account with us. We will also fine–tune all the settings needed for your sites to be fully operational on our ultra–modern cloud hosting platform.Our techs are fully capable of transferring any sort of website. With years of practical experience behind their backs, they’re well–versed in the specificities of our hosting platform, our Control Panel and all other well–known Control Panels. For them, moving a custom web app with many custom libraries is as easy as transferring a plain WordPress–based blog.
Q: Website migration sounds like lots of work. How long can it take?
A: While we cannot give you a precise time interval, because there are plenty of variables, among them the physical size of the web files and databases, the location of the current host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we’ll give our very best to transfer your site within 48h, and in certain cases – within 24h (if the content is not very large).
Q: What info will I be required to provide to your Website Migration Department?
A: We’ll require the login details for your old web hosting provider’s Control Panel and the website’s name (domain name).
Q: My present hosting account has sensitive info inside. How can I rely on you?
Q: Will there be any outage for my website?
A: Your site will continue to work exactly like it did before with your former hosting provider. Once we are done with the migration, your site will be configured to work on our system and we’ll ask you to preview it. If it is working correctly, all you will have to do is modify the name server resource records for your domain. Your website will be migrated to us with no downtime.
Q: Will my current web hosting provider need to provide any information/help?
A: While we move your website content, your web hosting provider won’t be aware of the migration at all. We will not touch base with them in any way.
Q: Which web hosting platforms do you support?
A: We can transfer your website from any hosting provider or any Linux–driven web hosting platform as long as we can access the Control Panel and there’s File Transfer Protocol access available.The only web sites that we’re unable to transfer are the ones based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.