Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • The Help section integrated into your Web Hosting Control Panel offers a collection of help articles and frequently asked questions. Aimed at fixing any common issue that you could possibly chance upon, they are compiled by our support team of accomplished techs.

  • Top quality support service
  • Tutorial Videos

  • For people who’d like to learn how to sort out a frequently experienced problem by watching a video lesson, we’ve added a collection of video tutorials to our Web Hosting Control Panel. All the instructional video clips are short and simple to comprehend. They offer you step–by–step presentations of various site management tasks.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Guarantee

  • We back up all semi–dedicated servers with a 24/7/365 customer support service and a 60–minute ticket response time guarantee. Our proficient tech support engineers will be available 24/7 to answer your enquiries and to resolve any problem that you could face. Just send a support ticket from the Help Center section and we’ll reply back to you instantly.