Despite the fact that the web hosting service provided by the different companies is more or less identical, each provider has their own platform with its own tweaks and ways to accomplish particular procedures. This is why, an enormous knowledge base would be truly helpful both for people with zero previous experience and for technically savvy users who will at some point discover how given operations are executed, but will lose some time in the process. The objective of such a knowledge base is to make the service quick and easy to use, sparing users plenty of time and energy. The consequence is more satisfied clients, as they can easily find the info they are looking for, and a whole lot less work for the customer service team, because typically the vast majority of the inquiries and problems that clients have are already listed in the knowledge base. Given that the articles are written well and cover more things, you will be able to find out more not only about your account, but also about the web hosting service as a whole.
Extensive Online Documentation in Cloud Hosting
All Linux cloud hosting that we are offering include an elaborate knowledge base where you can find everything you should know in regards to your hosting account. Whether you’re planning to create a brand new MySQL database, to forward a domain name using an .htaccess config file or to set up an e-mail account on your computer or cellular phone, you can just read our step-by-step help articles and all the info that you require will be there. When you open a specific section of your Hepsia Control Panel, you’ll see articles that are related to the features that you can access through it. In case you prefer to see the entire list of articles and get acquainted with all the functions that Hepsia offers, or simply to read generic information about the web hosting service, you can browse the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our very best to cover any issue that you may encounter, but in case you don’t find what you require, you can always get in touch with us, as our help desk staff members are on duty 24-7.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia hosting Control Panel, which is included in our Linux semi-dedicated hosting plans, will permit you to access the exhaustive online support documentation that we have compiled for you. The articles include generic information on our hosting services, informative manuals about the separate functions that you can access, as well as troubleshooting guidelines that can help you fix common issues that you might encounter. The topics that we have included cover de facto everything, from uncomplicated things such as how to host a brand-new domain name in the account, to more intricate ones such as which SSH commands can be executed on the servers. Articles that are dedicated to the features of a certain section of the Control Panel will always be available on the right side of the page that you are on, while the complete article archive is accessible through the all-inclusive Help section.